DESIGN: Strategy, Operating Model, Organisation Design and Portfolio Management

From helping you to articulate your vision and strategic goals, through ensuring you have a fit-for-purpose operating model, organisational design, and then help you to identify and prioritise will have the greatest impact in delivering your strategy, - essenitally working with you to articulate your 'why', 'what' and 'how' you will deliver the outcomes and results you need.

We and set and deliver projects and programmes using industry standards to achieve optimal return on investment. We use a mixture of waterfall and agile methodologies (PRINCE2, MSP, PRINCE2 Agile, SaFE 6.0). our services also include change management and process optimisation.

Your leaders and workforce is a critical asset and needs to be treated as such, but are often not given the love they need. Effective Leadership Development and People and Culture strategies and practices can either help or hinder the successful implementation of your strategy and your  initiatives. In addition, the advent of AI and GenAI requires to rethink operating models and ways of working,  SAFe / Agile Organisations can provide a way of working that more quickly sees tangible results, and if done well provides a critical advantage. Contact Centres are a strategic asset but are often viewed as no more than a cost centre. We help you to harness critical enablers for greatest impact.